Will your team be attending the American Nursing Informatics Association (ANIA) Annual Conference in San Francisco this week? If so, please visit the Pacific Concourse to see the Prophecy poster Using Technology to Improve Nurse Hiring Practices (# 056), which highlights our validated approach to selecting, onboarding and retaining the best nurses.
Developing high quality nursing teams is a top priority for healthcare leadership today, and is often a challenge in the face of increasing nurse turnover and projected nurse shortages.
On April 13th, APS’ Anne Hackman BSN RN MPA, NE-BC, senior director of performance management and insights, presented her Prophecy story. Once a Prophecy client at a large academic health system, Anne explained why, as a nurse leader, she chose to implement Prophecy’s validated assessments to redefine her approach to nursing success.
Building high reliability begins with building the best clinical teams.
APS provides two assessment-based solutions that equip healthcare leaders with unique insights and user-friendly analytics that help you:
- Identify, onboard and develop the best clinicians
- Engage nurses with evidence-based, personalized learning
- Measure, understand, and improve team proficiency and communication
Next week, APS will host two webinars for healthcare leaders to outline the benefits of each validated solution.
We are thrilled to announce the release of one of the most anticipated features to date. In response to requests of current Prophecy clients, the Facility-Level setting is now available for use!
Health systems expressed the benefits that would stem from being able to group departments by facility during account setup:
- reporting on assessment results by facility
- granting user security access across multiple facilities more easily
Sending yearly competencies? Completing regulatory requirements? Assessing clinical competencies to develop unit-specific education?
Prophecy's new Mass Send feature, which allows administrators to assign selected assessments to groups, helps reduce administrative burden associated with a variety of common testing initiatives. Mangers can now send assessments to multiple users at one time.
Are your cowboy boots packed in prep for next week’s AONE Annual Conference in Fort Worth, TX? Well, some of Prophecy’s finest are sitting on go and will be hosting booth 808!
Please stop by our booth to meet our team and learn how facilities around the country are using Prophecy to improve hiring, tailor onboarding, and reduce turnover rates by 80 percent.
If given a key that guaranteed success, would you use it to unlock your potential? Well, a recent study published by Press Ganey sets hospital leaders up to do just that. Described as “a rising tide,” Press Ganey found the key to significantly impact reimbursements in the Value-Based Purchasing model as related to perception of care.
For the first decade of my career, I started every shift as a registered nurse hoping to move my patient’s prognosis in the positive direction. Providing compassionate and effective patient care always took the focus. Patient safety was just part of this mix.
However, after transitioning into healthcare staffing, I relinquished patient care to the clinicians I placed. The significant variance in the skills and abilities of my applicants was shocking. Yet, the industry lacked reliable evaluation tools to help me minimize the patient risk associated with placing the wrong hire.
Finding myself in a bit of an ethical dilemma, I knew I couldn’t stay comfortable with the status quo. Over the next several years I hired Clinical Nurse Consultants to develop specialty-specific job knowledge exams. The inception of our flagship company in 2004 - NurseTesting.com - grew from this void in pre-hire assessing. I enjoyed a front row seat in watching validated clinical competency testing become the norm in healthcare hiring.
But, the evolution in pre-hire testing did not stop there. The Institute of Medicine estimated nearly 1.5 million Americans experience an adverse event due to a medication error each year, costing the health system nearly $3.5 billion in extra costs. Additionally, medication errors account for at least one patient death every day and nearly 1.3 million patient injuries each year in the U.S. alone(FDA, 2011).
We saw an opportunity to dramatically reduce these numbers by arming the industry with evidence-based assessments offering higher reliability in predicting employee success.
First we added validated math ability and perceptual ability assessments. In the time of linking quality initiatives and outcomes to reimbursement, it was imperative that healthcare professionals gained insight into understanding and performing a root cause analysis at every level when it came to preventable medication errors.
Then The Joint Commission reported that miscommunication between caregivers during report transitioning plays a role in an estimated 80 percent of serious preventable adverse events.1 This solidified the idea that the way in which clinicians communicate in health care impacts the delivery of care to patients. Possessing strong interpersonal skills is vital to the collaboration that must exist.
After conducting one of the largest and most comprehensive test validation research projects in the history of the nursing profession, we added behavioral aptitude testing and situational judgement assessments to our library while rebranding as Prophecy Healthcare. Knowing that collaboration impacts patient safety illustrates how important it is for professionals to work together using effective communication style. Individual differences will always exist within a team, however, it is critical for nurses to possess interpersonal skills that include teamwork, collaboration, and conflict resolution to function effectively as team members.
Giving healthcare facilities and staffing organizations insight into identifying how a candidate would interact with others, while illuminating a candidate’s personality characteristics, including ability to work in teams and handle different clinical environments, help ward off communication breakdowns before they impact patient safety.
So, in response to my self-posed question, yes. I have leveraged my unique vantage point to impact patient safety through pre-hire assessments, but has it been enough?
With staggering statistics still illustrating the need for advancements in patient safety, the journey is not over. This reflection has reignited my passion for innovating products impacting patient safety. I hope our next solutions further empower clinicians, the source of where safe patient care is provided, to learn how to perform at their optimal level, both clinically and collaboratively.
The Joint Commission. Center for Transforming Healthcare’s Hand-Off Communications project. Joint Commission Online. (2010a). Available at http://www.jointcommission. org/assets/1/18/jconline_Oct_ 21_10_update.pdf